FAQ
Booking & Reservations
You can send us a message through the contact form on this website. Let us know your preferred dates, number of guests, and any special requests. We’ll get back to you promptly with availability and booking details.
What is the check-in and check-out time?
Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request, depending on availability.
What’s your cancellation policy?
We offer flexible cancellation options based on the season and length of stay. Please contact us for specific terms.
What’s included in the nightly rate?
The rate includes exclusive access to the property, Wi-Fi, cleaning service, and basic amenities. Any additional services can be arranged upon request.
Arrival & Departure
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request.
Do you offer airport pickup or transportation?
We can help arrange airport transfers or connect you with reliable local transport options—just let us know in your inquiry.
How will I access the property upon arrival?
Once your booking is confirmed, we’ll provide detailed check-in instructions, including keyless entry codes or meeting arrangements with our local host.
What should I do if I arrive late at night?
No problem! We offer self check-in, so you can arrive at any time after 3:00 PM. Just let us know your estimated arrival time so we can make sure everything is ready for you.
Property & Amenities
Yes, high-speed Wi-Fi is available throughout the property.
Is Casa Concreto family-friendly?
Absolutely. Families are welcome. We can provide items like cribs and high chairs upon request.
Unfortunately, we do not allow pets at this time.
Is there air conditioning at Casa Concreto?
Yes, Casa Concreto is equipped with air conditioning in all bedrooms and main living areas to keep you comfortable during your stay.
Property & Amenities
How far is Casa Concreto from the beach and local attractions?
We’re located just a 10 minute walk from popular beaches, dining spots, and local attractions. Close enough for convenience, far enough for peace and quiet.
Can you recommend activities or tours?
Definitely! We love helping guests experience the best of Costa Rica. Let us know what you’re into—beaches, hiking, wildlife, or relaxation—and we’ll send personalized recommendations.
Is there a fully equipped kitchen?
Yes, the kitchen includes modern appliances, cookware, utensils, and essentials like coffee, tea, and cooking oil—everything you need to prepare meals at home.
Yes, the property includes a washer and dryer for guest use, along with detergent and basic laundry supplies.